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Missing Liveries - Hangar 1 to 3

By @Christoph_BER
    2025-08-05 14:09:30.726Z

    Hello,

    maybe someone can help. Just purchased the A310 Hangar 1 to 3 and on each pack one livery is missing:

    Hangar 1 - Condor Beach
    Hangar 2 - CSA
    Hangar 3 - Turkish

    Seems like the file is installed but not showing up in the simulator.

    Many thanks and greetings

    Reply
    • 13 replies
    1. Max @TechnicalAssistant
        2025-08-05 21:22:41.531Z

        Hi Christopher,

        I can't believe this keeps happening. I've had testers and user tell me they can see the planes. But I'll test it for you.

        Reply
        1. In reply toChristoph_BER⬆:
          Max @TechnicalAssistant
            2025-08-05 21:53:20.124Z

            I just checked right now. It appears for me on my end after installing it. Did you purchase the hangars individually or the entire A310 hangar bundle?

            Reply
            1. In reply toChristoph_BER⬆:
              Francis @LeadDeveloper2025-08-15 01:09:55.021Z

              They appear for me on the XBOX S.
              I get a sense it's probably a cache issue? Have you dump/erased the cache on your XBOX?

              Reply
              1. C
                In reply toChristoph_BER⬆:
                @Christoph_BER
                  2025-08-24 16:05:19.850Z

                  Hi,

                  I am not using the xbox -> flying on PC and no, the liverys are still missing.

                  Regards

                  Christoph

                  Reply
                  1. Max @TechnicalAssistant
                      2025-08-25 22:25:19.980Z

                      I verified it on PC. It works correctly just please only install the bundle. Try to clear your cache.

                      Reply
                      1. In reply toChristoph_BER⬆:
                        Francis @LeadDeveloper2025-08-29 19:08:26.286Z

                        Im sorry about this, I got confused.

                        Reply
                      2. Progress
                      3. C
                        @Christoph_BER
                          2025-08-06 07:13:42.765Z

                          Good morning Max,

                          really strange.

                          I just uninstalled everything again, including the A310 Base package, and reinstalled everything. Unfortunately, nothing has changed. The three paint schemes are still missing. I bought Hangar 1 first and then the bundle. Maybe that's the reason?

                          Reply
                          1. Francis @LeadDeveloper2025-08-07 13:38:28.007Zreplies toChristoph_BER⬆:

                            Hi there,

                            Yes, remove Hangar One and just keep the bundle. The screenshots MAX took were from the bundle, which I have also installed. Let us know.

                            Reply
                            1. C
                              @Christoph_BER
                                2025-08-11 17:21:34.505Zreplies toLeadDeveloper⬆:

                                I tried that, but unfortunately it didn't work. The content manager only shows me the bundle, or rather all three packages in the details.

                                Greetings

                                Christoph

                                Reply
                                1. Francis @LeadDeveloper2025-08-12 22:24:14.947Zreplies toChristoph_BER⬆:

                                  I have to verify this on the box itself to see. I'll return with screenshots.

                                  Reply
                                  1. Max @TechnicalAssistant
                                      2025-08-22 15:19:15.953Zreplies toChristoph_BER⬆:

                                      Christoph,

                                      We can see the liveries on Xbox by using the bundle pack alone.

                                      Reply
                                      1. Max @TechnicalAssistant
                                          2025-08-25 22:25:39.875Zreplies toLeadDeveloper⬆:

                                          He uses PC, not XBOX.

                                          Reply
                                          1. Francis @LeadDeveloper2025-08-29 19:06:41.334Zreplies toTechnicalAssistant⬆:

                                            Okay!

                                            Reply
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