UPDATE 4.7 version 1.2.1 (ex1.2.0) SEPTEMBER 11th 2025
787-9 UPDATE 4.7 version (1.2.1) SEPTEMBER 11th 2025
We updated the light effects, so the flare won't be visible at night in MSFS 2024.
Also, Qantas + Norse received interior elements.
*-------------------------Previous issue-----------------------------------------
787-9 UPDATE 4.7 version (1.2.0) SEPTEMBER 4th 2025
(do not update if you haven't done so)
We updated the light effects so the flare won't be visible at night in MSFS 2024.
Also, Qantas + Norse received interior elements.
Soon after the release of the update, we received several emails about [dead screens].
And so we quickly started to investigate with other users.
What we found was that after removing the 787-8 from our game and testing the 787-9 independently, we found the issue and fixed it. The fix was submitted on the morning of September 5th. Meanwhile, on the same day, we asked Microsoft if they could revert to the previous version ASAP they replied with a possible no.
We'll have to keep an eye on the process to get it to you guys ASAP!
Look out for version 1.2.1.
To our worst luck, the staff that handles processing for the marketplace has been absent since last Friday, which is irregular. Making this hotfix more challenging to get to you, guys.
We strongly apologize for this issue and for grounding the 789.*
Linked from:
- CIn reply toLeadDeveloper⬆:@CaptnHook01
The update is now on the marketplace as of my latest login to the sim at 12:40p Central. It works for me.
Max @TechnicalAssistant
Thank you guys!
- In reply toLeadDeveloper⬆:Francis @LeadDeveloper2025-09-11 16:32:20.066Z
Update is releasing today!!!
@CowboyEdu - In reply toLeadDeveloper⬆:Max @TechnicalAssistant
Hot fix coming. Already processing at Microsoft.
🥺- CEduardo Santos @CowboyEdu
Hi there!
Any news from Microsoft?
- In reply toLeadDeveloper⬆:Max @TechnicalAssistant
We are waiting on Microsoft. Our luck has worsened because the guy who processes products to the marketplace hasn't been in the office since Friday. He hasn't come in today.
- JIn reply toLeadDeveloper⬆:Jonysf @Jonysf40
I have the 787-9 and it worked on Xbox Series X with the version prior to 1.2.0. When did they release the fix patch? I just saw that it's still on 1.2.0.
Max @TechnicalAssistant
I uploaded the patch 5 hours ago. I was trying to get someone to help me process it but no luck. We'll have to wait for Microsoft to release it next week patiently.
- In reply toLeadDeveloper⬆:Francis @LeadDeveloper2025-09-05 12:55:57.393Z2025-09-05 14:00:40.579Z
We apologize tremendously for this issue. Anyone without the 787-8 installed, their 787-9 will remain grounded, unfortunately, until either I get assistance from Microsoft or they upload the fix.
- Progress